Privacy Policy

Effective Date: August 31, 2026

Oral Surgery Specialists of Oklahoma (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through https://www.oklahomacityoralsurgery.com/ (the “Website”).

This Privacy Policy applies to information collected through the Website. It does not replace our Notice of Privacy Practices, which explains how we use and disclose protected health information under the Health Insurance Portability and Accountability Act (“HIPAA”).

1. Information We Collect

Information You Provide

We may collect information you voluntarily provide when you:

  • Complete a contact or appointment-request form;

  • Request information about our services;

  • Communicate with our offices;

  • Apply for financing through a third-party provider; or

  • Otherwise interact with the Website.

This information may include:

  • First and last name;

  • Email address;

  • Telephone number;

  • Requested appointment date and time;

  • Preferred office location;

  • The procedure or service in which you are interested;

  • Information entered in a message or comments field; and

  • Other information you choose to provide.

Please do not submit sensitive medical, financial, or insurance information through a general website contact form unless we specifically instruct you to do so through an approved secure system.

Submitting an appointment request does not establish a doctor-patient relationship or guarantee an appointment.

Information Collected Automatically

When you visit the Website, we and our service providers may automatically collect certain information, including:

  • IP address;

  • Browser and device type;

  • Operating system;

  • Referring website;

  • Pages viewed;

  • Links selected;

  • Approximate geographic location;

  • Date and time of access; and

  • Other information about how the Website is used.

This information may be collected through cookies, pixels, analytics services, server logs, and similar technologies.

2. How We Use Information

We may use information collected through the Website to:

  • Respond to questions and appointment requests;

  • Contact you regarding services you requested;

  • Direct inquiries to the appropriate office or team member;

  • Operate, maintain, and improve the Website;

  • Understand how visitors use the Website;

  • Detect and prevent fraud, abuse, or security incidents;

  • Comply with legal and regulatory requirements;

  • Enforce our agreements and policies; and

  • Protect the rights, safety, and property of our patients, employees, practice, and others.

We will not use information collected through the Website to diagnose or treat a medical condition without an appropriate clinical evaluation.

3. Healthcare and HIPAA Information

Information you submit through the Website may relate to your health or requested treatment. When information qualifies as protected health information under HIPAA, our use and disclosure of that information is governed by HIPAA and our Notice of Privacy Practices.

This Website Privacy Policy is not a Notice of Privacy Practices and does not describe all rights you may have concerning your medical records.

A general contact form or ordinary email should not be used to communicate urgent concerns, detailed medical histories, payment-card information, Social Security numbers, or other highly sensitive information.

4. Cookies and Analytics

The Website may use cookies and similar technologies to remember preferences, support site functionality, measure traffic, and understand visitor activity.

We may use services such as Google Tag Manager, Google Analytics, embedded Google Maps, YouTube, or similar tools. These providers may collect information about your device and activity according to their own privacy policies.

You can control cookies through your browser settings and, when available, the Website’s cookie-consent tool. Blocking cookies may affect certain Website features.

Because healthcare-related browsing activity can be sensitive, we do not intend to send information that directly identifies you as a patient to advertising or analytics providers. The practice should periodically review its analytics and tracking configuration to ensure it complies with applicable healthcare privacy requirements.

5. How We Share Information

We may disclose information to:

  • Employees and authorized members of our practice who need it to respond to your request;

  • Vendors that provide website hosting, form processing, analytics, security, scheduling, communications, or technical support;

  • Professional advisers, including attorneys, accountants, auditors, and compliance consultants;

  • Government agencies or other parties when required by law; and

  • Appropriate parties when necessary to protect legal rights, prevent harm, investigate misconduct, or maintain Website security.

Our Website currently uses Jotform to process contact-form submissions. Information entered into that form may be transmitted to and stored by Jotform according to the services configured by the practice and Jotform’s applicable policies and agreements.

Financing options presented through CareCredit or Cherry are provided by independent third parties. Information submitted directly to those companies is governed by their privacy policies, not this Privacy Policy.

We do not sell personal information for money. We also do not intend to share patient-identifying information for targeted advertising.

6. Data Security

We use reasonable administrative, technical, and physical measures intended to protect information within our control. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

If you believe sensitive information has been submitted through the Website in error, contact us promptly.

7. Data Retention

We retain information for as long as reasonably necessary to:

  • Respond to your request;

  • Provide services;

  • Maintain appropriate business and medical records;

  • Meet legal, regulatory, accounting, and security obligations; and

  • Resolve disputes or enforce agreements.

Retention periods may vary depending on the type of information and applicable law.

8. Email, Telephone, and Text Communications

If you provide your contact information, we may use it to respond to your inquiry or communicate about your requested appointment or services.

Email and text messages may not be completely secure. Do not use them to send highly sensitive medical or financial information unless specifically directed to an approved secure system.

If the practice offers promotional text messages, those messages should be governed by a separate, clearly presented consent. Consent to receive promotional text messages is not a condition of receiving treatment or purchasing services. Message and data rates may apply. You may opt out of marketing text messages by replying STOP.

9. Emergency and Medical Communications

The Website and its forms are not monitored continuously and must not be used for medical emergencies.

If you are experiencing a life-threatening emergency, call 911 or go to the nearest emergency department. For urgent oral-surgery concerns, call the appropriate practice location directly:

  • Oklahoma City: 405-755-4826

  • Mustang: 405-605-7778

Do not delay obtaining medical care because of information presented on the Website or because you are waiting for a response to an online inquiry.

10. Children’s Privacy

The Website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13 through the Website without authorization from a parent or legal guardian.

A parent or guardian should submit appointment requests and other information for a minor.

11. Third-Party Websites

The Website may contain links to third-party websites and services, including maps, videos, patient forms, social media platforms, and financing providers.

We do not control and are not responsible for the privacy, security, content, or practices of third-party websites. You should review their policies before submitting information.

12. Your Choices

Depending on applicable law and the type of information involved, you may request that we:

  • Provide information about personal information we maintain about you;

  • Correct inaccurate contact information; or

  • Delete certain information that we are not legally required to retain.

These rights are subject to legal, regulatory, medical-record, security, and operational exceptions.

Requests involving medical records or protected health information may be governed by our Notice of Privacy Practices and applicable healthcare law.

13. Do Not Track

Some browsers transmit “Do Not Track” signals. Because there is no universally accepted standard for responding to these signals, the Website may not respond to every Do Not Track setting.

Where required and technically supported, we will honor applicable browser-based privacy preference signals.

14. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date. Your continued use of the Website after an update indicates your acknowledgment of the revised policy.

15. Contact Us

Questions about this Privacy Policy may be directed to Oral Surgery Specialists of Oklahoma:

Oklahoma City Office
4320 McAuley Blvd
Oklahoma City, OK 73120
Phone: 405-755-4826

Mustang Office
5600 S. Mustang Rd., Suite 100
Mustang, OK 73064
Phone: 405-605-7778